Complaints

Our greatest concern is your satisfaction. Is there a problem with your order? Would you like to claim or return the goods?

In case of a return or complaint, please fill out our complaint form, which can be found below. After submitting your claim, you will receive a confirmation email. We will resolve your claim within 30 days at latest. However, we will try to deal with your request as soon as possible.

You can read more information about the complaint procedure in the General Terms and Conditions.